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baines825
Level 7

Roku Smart Soundbar keeps restarting

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I just got a Roku Smart Soundbar and have the latest software/firmware. Occasionally it seems to get stuck and eventually restarts/reboots on it's own. Anyone else having this issue?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Smart Soundbar keeps restarting

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@baines825

Thanks for the post.

If you are still unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Smart Soundbar keeps restarting

Jump to solution

@baines825

Thanks for the post.

If you are still unable to resolve the issue you are experiencing, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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