Roku Community

Bgtsaluki

This happens on all streaking issues. I have done factory reset, cycled power, reset power, etc. everything I can find in the other threads.

model: 55R8BX

hardware: M301X

serial number: X031008H5XMW

software version: 14.0

Any help or advice.

thanks.

RokuRiamie-D

Hi @Bgtsaluki,

Welcome to the Roku Community!

We understand that you are experiencing a static noise with your Roku Pro Series TV. We appreciate the troubleshooting steps you have taken to fix the issue.

We suggest that you directly contact our Roku Support team for further assistance. Please visit our Roku Support page: Roku Contact Us. There, you will have the option to talk with and chat with our live experts.

Additionally, we recommend that you record your Roku TV when the issue occurs so you can share it with our Roku Support team.

Thank you for your understanding.

Regards,
Riamie

Riamie D.
Roku Community Moderator

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RokuRiamie-D