Discussions

[Lucio333]

Hi All... So before I had the screen mirroring option on my Roku 50S421, but now its gone? Its nowhere to be found> Any ideas> 

[RokuDanny-R]

@Lucio333

Thanks for the post.

Can you please specify the issue you are experiencing? How exactly were you previously screen mirroring? In addition, can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Lucio333]

Hi thanks. 🙂

TV - 7141X

Model - 50S421

Serial - YNOOH8608264

SOFTWARE - 10.5.0 BUILD 4210-30

DEVICE ID - NM993H608264

Have mirrored from laptop,  from my pc,  and android samsung galaxy s10e. But not working anymore, the roku tv doesnt even show up in smart view anymore.  Same with the screen mirroring option under system on the roku you dont see the option anywhere anymore. Only thing that works from my PC is if I want to stream youtube onto ROKU, but cant mirror the desktop, etc, only youtube. Before could watch movies etc.

[AvsGunnar]

@Lucio333 

See if the explanation/advice provided by @UserOfStreamers in this thread helps your issue.

(https://community.roku.com/t5/Network-Wireless-Wired-Connections/Connect-Roku-to-Samsung-Galaxy-Tab-...)

[UserOfStreamers]

@AvsGunnar 

Unfortunately that wont help, since this a bug in RokuOS for some brand/model Roku TVs:  recent RokuOS (10/10.5/11) version/build updates result in the loss of the Screen Mirroring menu option/functionality (and other WiFi Direct/Device Connect based/related functionality, depending).

@RokuDanny-R  you need to escalate this to firmware engineering, this is a problem going back to OS10 for some models/builds.

[RokuDanny-R]

@Lucio333

Thanks for the post.

I have passed along your concerns and information to the appropriate Roku team to investigate further.

Once more information is available, I'll be sure to update this Roku Community thread.

Thanks,
Danny