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[EllisJune]

I’ve just spent an hour w tech support chat and the final solution that worked was doing a “hard reset” by unplugging tv for 1 minute then plugging in again and pressing reset button on back of  tv for 20 seconds.  Then had to go through set up again as if it was new tv.  Once I was logged into my Roku account all my apps are now back.  

[RokuTakashi · Accepted solution]

Hi, @EllisJune 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us regarding a solution to the missing apps on your Sharp Roku TV. We encourage every Roku Community user to post and share the troubleshooting step they have performed that resolves a specific issue that can help other users. 

Troubleshooting, such as system restart, is one step to resolve issues with your Roku Streaming device or Roku TV.

If you have further concerns or inquiries, feel free to reach out to us or post a new thread in the Community.

Best wishes,
Kash