Discussions

[dezparker]

I bought a Roku 40" select 40R3B5/40R3BX for my eldery mom's assisted living apartment. It is hooked only to a simple cable box from Spectrum. I have programmed the Spectrum universal remote with many different codes. One of the codes makes the Spectrum remote work perfectly on both the box and the tv. This is great, because more than one simple remote is too confusing for mom. But, weirdly, every day, the TV must be turned on once with the Roku remote before the Spectrum remote will control the on/off function. Turn the TV on once with the Roku remote, and then it will turn on and off all day with the Spectrum remote. But the next day, same thing. I messed with the power savier and bandwith saver and sleep timer and eventually, it worked well for a few days. Now I can't seem to make it work again. Any ideas?

[RokuTakashi]

Hi, @dezparker 

Welcome!

Thanks for sharing your concern about the remote codings with Spectrum's universal remote. I'm here to refer you to the right support.

It is advisable to contact Spectrum's support for more information about the functionality of their remote. Additionally, it’s important to note that Roku remotes are highly recommended for use with Roku devices or Roku TVs, as using other remotes may lead to complex functions due to different coding.

To contact them, refer to Spectrum Support

Hope this will be addressed soon.

Thanks,
Roku Community Team.

[flhthemi]

A possible cause might be you have entered the wrong Power On/Off code for the TV when setting up the Spectrum remote. I noticed when I did my spectrum remote and TCL TV that problem when I accepted the first code it found for the TV power On/Off.

Just try reprogramming the Spectrum remote again but don't accept the first code it gives you.

[RokuTakashi]

Hey, @flhthemi 

Welcome!

Thanks for this advice on Spectrum's remote codings.

Give this a try, @dezparker, and see if it helps.

Thanks,
Roku Community Team.