Lesfugate
Newbie

Power Turns Off on Soundbar Pro

I just purchased a soundbar pro. I connected it to my Roku TV. All went well. I also bought the subwoofer to add. When I went to add it, I lost all sound. And now the power to the sound bar does not stay on and just flashes an orange color. I age disconnected and reset but nothing seems to work. Any ideas

Labels (1)
0 Kudos
1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Power Turns Off on Soundbar Pro

Hi @Lesfugate,

Greetings, and welcome to the Roku Community.

We see that you're having trouble with the Roku wireless audio device connectivity. We'd like to provide this link for you to check out. How to factory reset your Roku wireless audio device. This contains troubleshooting steps and options to fix the connectivity issue you're having.

Let us know how this works, and we'll assist you further with this.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.