Discussions

[Kaylajl100]

My Roku tv is stuck on home and when I try to select anything it jumps back to home. Same with settings. I can’t select anything. Anyone else have this issue? Not sure how to add a video.  I have unplugged several times. Rest internet. The tv is only 2 weeks old

[renojim]

Unplug the power for several seconds and then plug it back in.

[swinning]

I'm having the same problem. TV is maybe 6 months old. I can watch a couple minutes of something, anything and it goes to black then back to the Roku home channel. Really annoying

[RokuJechealR]

Hi @swinning,

Thanks for posting, and Welcome to the Roku Community!

We'd be more than happy to look into this further. For us to help you better, we will ask a set of questions to isolate the issue:

• What is your device's OS version?
• Does the issue happen before or after an update?
• Are you encountering any error codes or messages?
• Does the issue occur only on a specific channel while streaming or throughout the Roku platform?
• What troubleshooting steps have you taken so far to resolve the issue?

With more detailed information, we'll be able to assist you further.

All the best,
Chel