Discussions

[alistem]

A friend gave me an onn roku TV. I did a factory reset to wipe all their accounts, but now it only responds to the remote if I first get up and press the button on the little receiver at the bottom (kind of defeating the purpose of a remote). After about 3 minutes that light goes out and I have to repeat. Is this a setting I can change? Or is this some other fix?

[RokuERey]

Hi @alistem,

Thanks for joining us here in the Roku Community and thanks for reaching out. 

This is likely a remote issue you're running for these setups. Try this: How to fix your Roku voice or simple remote that is not working.

Let us know if it helps!

Regards,

Rey