Discussions

[Tsoileau2986]

Model:G814x-Roku TV

Issue ID X6-333-435

[RokuArjiemar]

Hello! @Tsoileau2986,

We appreciate you reaching out to the Roku Community!

We would be happy to look further into this issue, but we will need more detailed information. 

• Can you please specify the issue you are experiencing?
• What are the steps to reproduce the issue you are seeing?
• What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,

Arjiemar

[Sue16]

When you go on to an app and you're watching it or you're scrolling through the movies to see which movie you want to watch it cuts off

[HDMIGuy]

@Sue16 Do you also have an Onn Roku TV?  Have you tried restarting the TV?