Discussions

[Karbonkop]

Onn 80 inch TV updated last night and now it keeps turning on and off. I have factory reset it twice since I can't access any menus. I took the batteries out of the remote, factory reset it, unplugged it and let it sit and it still keeps doing it. Also the IR receiver at the bottom keeps flashing.

[RokuCarly]

Welcome to the Roku Community, @Karbonkop!

Thanks for letting us know about this. Rest assured that we will help you determine the cause and find you the best resolution possible.

Kindly provide us with additional information such as follows:

• What is your current running software version? You may check it under Settings > System > About. 
• Are you still able to navigate to your Home screen? 
• What other specific troubleshooting steps have you done so far?

We'll be looking forward to your response!

Best regards,
Carly