Discussions

[AmandaJox3]

I have an Onn RokuTV, and out of no where yesterday the screen has went black. When I push the power button, I can hear the sounds for when it turns on/off. But then nothing else? I have unplugged it several times and it’s still the same thing. 

[RokuJanadeeK]

Hi @AmandaJox3,

Thanks for letting us know about this concern.

If unplugging the TV does not help, kindly proceed to performing a hard reset on your device by locating the reset button or reset pinhole at the back of the TV. Press and hold it for 5 seconds.

If the issue persists after doing so, we recommend you reach out to the manufacturer directly to inquire further, as this may be an internal issue with the TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. You can locate their support contact information here: Contacting Support for Your Roku TV.

Let us know what you find out.

Thanks,
Janadee