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mavven666
Newbie

Onn Roku tv stuck in headphone mode

I have never plugged headphones into this tv and it won’t go off headphones mode    But happens randomly for hours at a time

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RokuCarly
Community Moderator
Community Moderator

Re: Onn Roku tv stuck in headphone mode

Welcome to the Roku Community, @mavven666!

Thanks for reaching out here. We'd be happy to suggest some troubleshooting steps to help you resolve this.

Kindly try the following steps provided below:

Reboot your ONN Roku TV: Settings > System > Power > System restart.

Reboot your Roku remote

  • Remove the battery cover on the back of your remote
  • Remove both batteries from the battery compartment
  • Re-insert the negative (-) end of a battery first and then gently push the positive (+) end until the battery clicks into place
  • Repeat the previous step to install the second battery
  • Put the battery cover back on your remote

If you are using a Roku mobile app, kindly delete this and reinstall it. 

Keep us posted on how it goes!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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