Discussions

[JB1210]

When I’m watching any show on the Discovery Channel the sound will go in and out and then it will go out of the ap and back to the Roku Home page.  I don’t have this issue on any other App. 
It’s frustrating as Discovery is the main app that I watch and I can’t watch it without having an issue. 

[RokuJechealR]

Hi @JB1210,

Thanks for letting us know about the trouble you've encountered streaming the Discovery Plus channel on your Roku TV.

• Have you tried removing the channel you observed this issue on from the Roku home screen? Then, restart your device. Once it loads up again, add the channel and try playing content again.

For more troubleshooting steps, check our support page to see if it helps resolve the issue. How to resolve a channel playback issue.

Note: If you cannot play videos from one channel after attempting the suggestions on the link, videos from other channels play fine; contact the channel provider's customer support team to report the issue and get help.

Channels on Roku are maintained by the channel developers themselves. In this case, an issue within that specific channel likely needs to be addressed with an update from the channel developer.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel