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Micheletlouissa
Newbie
a month ago

ONN Roku TV freezing/ restarting

My onn roku tv freezing on connecting..this may take a minute but it just keeping none stopping and remote can't do anything 

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3 REPLIES 3
Micheletlouissa
Newbie
a month ago

ONN Roku TV freezing/ restarting

From a week 

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RokuJohnB
Community Moderator
Community Moderator
4 weeks ago

Re: ONN Roku TV freezing/ restarting

Hey @Micheletlouissa,

Greetings from the Roku Community!

We understand you are having a problem with the Onn Roku TV. We're happy to investigate further.

Can you please provide the following information below?

  • May we know what troubleshooting steps have you taken so far?
  • When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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JWS9518
Streaming Star
4 weeks ago

Re: ONN Roku TV freezing/ restarting

@Micheletlouissa You could try a factory reset.  You may need to reach out to Onn technical support directly.

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