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[TKL]

When I connect my Roku stick (Model 3810X) to any HDMI port on a Yamaha RX-A760 AV Receiver, I get a picture but no sound.

I acquired a HDMI extender from Roku - no difference

The stick works fine when inserted directly to an HDMI port on the TV.

Note: I have an Apple TV and a DVD/PVR connected to the Yamaha Receiver via HDMI ports and get both video and audio.

I'm willing to buy a 4K stick if there's certainty my problem will be solved.

[RokuArjiemar · Accepted solution]

Hello! @TKL,

Thanks for posting here in the Roku Community!

We appreciate your inquiry about setting up your Roku streaming stick with AVR. We are happy to help.

To begin, firmly attach a Premium High Speed HDMI Cable to the HDMI port on the back of your Roku player. If you are connecting a Roku Streaming Stick, it connects directly to an HDMI input and does not require an HDMI cable.

To achieve the best performance with the simplest configuration, use HDMI for both video and audio. If your Roku player is capable of outputting 4K Ultra HD or HDR, be sure you also review the 4K Ultra HD requirements and setup instructions or the HDR requirements and setup instructions.

Once your Roku player is ready to be connected to your other devices, use the recommended option below that matches your configuration.

• Tip: An AVR or soundbar can be complicated to configure. If you have trouble, consider seeking help from a service like the Best Buy Geek Squad.

Connecting directly to a surround sound compatible TV

1. Connect the end of the HDMI cable that is not attached to your Roku player, or connect your Streaming Stick to an available HDMI input on your TV.

Connecting to an AVR or soundbar with HDMI ports

Some AVRs and soundbars are designed to be a single point where you can switch audio and video between your devices connected via HDMI (e.g., Roku player, cable box, game console). Refer to the manufacturer documentation to determine if your AVR or soundbar has this capability.

1. Connect the end of the HDMI cable that is not attached to your Roku player, or connect your Streaming Stick to an available HDMI input on your AVR or soundbar.
2. Connect a Premium High Speed HDMI Cable to an output on the AVR or soundbar. Connect the opposite end to an available HDMI input on your TV.

Connecting to an ARC (audio return channel) capable TV and AVR or soundbar

If your TV and AVR or soundbar both support ARC, this configuration can be simpler because the AVR or soundbar can easily receive audio from the TV’s tuner and other devices connected to your TV’s HDMI inputs, not just the Roku streaming player. This configuration allows you to switch audio and video between your devices from your TV.

1. Connect the end of the HDMI cable that is not attached to your Roku player, or connect your Streaming Stick to an available HDMI input on your TV.
2. Connect a Premium High Speed HDMI Cable to the HDMI port on your TV that supports ARC (it is usually marked “ARC”). Connect the opposite end to an HDMI port on the AVR or soundbar that supports ARC. Both the TV and AVR or soundbar must support ARC. Consult your TV and AVR or soundbar product documentation for more information about this requirement.

For additional information, please visit this page: How to set up your Roku streaming player for surround sound.

Thanks,
Arjiemar