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CateFr
Reel Rookie

No sound when I turn on TV. Have to turn it off and then turn it on again!

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It has only been happening for the last couple of weeks. I turn my TV on and there is no sound.  I have to turn it off and then turn it on again to get sound.  Also, I noticed that the light at the bottom of the TV does not always go off when I turn the TV on.  It will blink for a few minutes and then stop.  There have been times when I had to turn the TV off and on again to get rid of the blinking.

 

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RokuCarly
Community Moderator
Community Moderator

Re: No sound when I turn on TV. Have to turn it off and then turn it on again!

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Thank you for the update, @CateFr.

Please don't hesitate to reach out again for future assistance. We'd be glad to continue doing so.

Happy Streaming! 

Best regards,
Carly

Carly Y.
Roku Community Moderator

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4 REPLIES 4
RokuJanadeeK
Retired Moderator

Re: No sound when I turn on TV. Have to turn it off and then turn it on again!

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Hi @CateFr,

Thanks for bringing this to our attention. We are happy to help.

May we know what you have done so far to resolve this concern? Did a system restart help? Are there any external audio devices attached to the Roku TV?

Please keep us informed.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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CateFr
Reel Rookie

Re: No sound when I turn on TV. Have to turn it off and then turn it on again!

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I did a system restart after I read your answer.  So far it is okay and hopefully it stays that way and doesnèt start up again.  Thank you for your answer.

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CateFr
Reel Rookie

Re: No sound when I turn on TV. Have to turn it off and then turn it on again!

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Also, there are no external devices connected to the TV.

 

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RokuCarly
Community Moderator
Community Moderator

Re: No sound when I turn on TV. Have to turn it off and then turn it on again!

Jump to solution

Thank you for the update, @CateFr.

Please don't hesitate to reach out again for future assistance. We'd be glad to continue doing so.

Happy Streaming! 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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