Discussions

[Osas2023]

Purchased a Roku 55 inch TV from walmart 2nd December and opened on the 17th and realised no TV stand or quick start guide on it. Went back to walmart  and was told the 14 days return policy had elapsed. 

Kindly advise how I can get the TV stand and guide  considering all items are meant to be inclusive when purchased. 

[RokuTakashi · Accepted solution]

Hi, @Osas2023

Thanks for posting, and welcome to the Roku Community.

Upon checking the information on our end, the brand of your Roku TV is onn. Since the TV manufacturer design and build their own TV models, it's best to reach out to them directly and inquire further about this. Here's the link to contact their support, onn Roku TV support

We hope this will be sorted out soon.

All the best,
Kash