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mottwsc
Reel Rookie

No Screensaver menu choice

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Just got the 4K stick about 2 weeks ago, so it should have the latest software.  I'm trying to disable the screensaver.  I looked up the solution on the internet and it is supposed to be Home -> Settings -> Screensaver, then disable it or choose wait time = Never. However, I don't have a Screensaver menu choice under Settings.  There is one under Themes, but that just allows you to choose a different screensaver.

Help?!

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makaiguy
Community Streaming Expert

Re: No Screensaver menu choice

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You apparently found some outdated info.

Try:

  • Settings / Wallpapers & screen savers
  • Screensaver Start Time (Under "Advanced Settings")
  • Disable screensaver

At least that's what I'm seeing now on my Ultra 4800 running Roku 13.0.

If I recall correctly, when there was a Themes menu item, in addition to options for selecting a theme, the selection for Screensaver start time/disabling was found by scrolling further down the screen.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: No Screensaver menu choice

Jump to solution

You apparently found some outdated info.

Try:

  • Settings / Wallpapers & screen savers
  • Screensaver Start Time (Under "Advanced Settings")
  • Disable screensaver

At least that's what I'm seeing now on my Ultra 4800 running Roku 13.0.

If I recall correctly, when there was a Themes menu item, in addition to options for selecting a theme, the selection for Screensaver start time/disabling was found by scrolling further down the screen.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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mottwsc
Reel Rookie

Re: No Screensaver menu choice

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Hi - The menu config was slightly different for me: Home -> Theme -> Screensaver start time -> Disable screensaver.  However, that should do it, so thanks for your guidance!

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