Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Robert1021
Streaming Star

New TCL ROKU 55R635 - home screen app tiles now not highlighting

Is anyone experiencing on their new ROKU TCL TV - tiles on the home screen no longer being highlighted?  This just happened today, whereby on the home screen, when switching the tiles on the home screen, ie Netflix, Hulu, etc, the tiles are no longer highlighted. in hwwhite on the perimeter.  latest update 10 version 4029.  With all the dumb programming issues recently one can only imagine that the people coding screwed something else up.

 

Robert

0 Kudos
5 REPLIES 5
renojim
Community Streaming Expert

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Someone else reported this recently.  A system restart fixed it.  For TVs I believe it's under Settings->Power->System restart or just unplug the power for a few seconds and plug it back in.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
makaiguy
Community Streaming Expert

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

 


@renojim wrote:

Someone else reported this recently.  A system restart fixed it.  For TVs I believe it's under Settings->Power->System restart or just unplug the power for a few seconds and plug it back in

Almost.  On Roku TVs it's Settings > System > Power > System restart

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
AB777
Newbie

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Restart doesn't work nor does unplugging it. My power went out last night and came back in in 3 seconds but since then my home Channel highlight doesn't work. Don't know what to do.

0 Kudos
AB777
Newbie

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Nothing seems to work unplug or restart it's frustrating Roku help.

0 Kudos
renojim
Community Streaming Expert

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

@AB777, try changing your Theme to something else just to see if it then appears.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.