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Robert1021
Streaming Star
‎07-08-2021 12:12 PM

New TCL ROKU 55R635 - home screen app tiles now not highlighting

Is anyone experiencing on their new ROKU TCL TV - tiles on the home screen no longer being highlighted?  This just happened today, whereby on the home screen, when switching the tiles on the home screen, ie Netflix, Hulu, etc, the tiles are no longer highlighted. in hwwhite on the perimeter.  latest update 10 version 4029.  With all the dumb programming issues recently one can only imagine that the people coding screwed something else up.

 

Robert

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renojim
Community Streaming Expert
‎07-08-2021 02:09 PM

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Someone else reported this recently.  A system restart fixed it.  For TVs I believe it's under Settings->Power->System restart or just unplug the power for a few seconds and plug it back in.

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makaiguy
Community Streaming Expert
‎07-08-2021 02:32 PM

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

 

@renojim wrote:

Someone else reported this recently.  A system restart fixed it.  For TVs I believe it's under Settings->Power->System restart or just unplug the power for a few seconds and plug it back in

Almost.  On Roku TVs it's Settings > System > Power > System restart

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AB777
Newbie
‎10-14-2022 10:07 PM

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Restart doesn't work nor does unplugging it. My power went out last night and came back in in 3 seconds but since then my home Channel highlight doesn't work. Don't know what to do.

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AB777
Newbie
‎10-14-2022 10:15 PM

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

Nothing seems to work unplug or restart it's frustrating Roku help.

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renojim
Community Streaming Expert
‎10-15-2022 03:39 PM

Re: New TCL ROKU 55R635 - home screen app tiles now not highlighting

@AB777, try changing your Theme to something else just to see if it then appears.

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