Discussions

[FarmerGoon]

TV was bought in March and it's been a pain, Three Issues

1 - The colour being distorted randomly where the tv must be restarted for it too work

2 - Wireless connection drops, do note no other hardware (mobiles, laptops) drop connection in the house and the TV is literally next to the router - resolved by doing a hard connection straight to the router but still found it off wireless dropps

3 - Apps (Most important) as the wifes favourite channels are not working

Netflix, which funny enough has it's own button on the remote doesn't work just fails to boot up. Has been deleted and added again but fails to even load

YouTube, same as above

ItvX which was working has now stopped working where I've removed the channel and then attempted to download it. "Attempted" being the key word as apparently theres no space to add the channel which was already there before I removed it

Please note i had factory reset it multiple times before I got fed up of redoing usernames and password, a work around was established however itvX is now down it's becoming a real hassle to use this TV where it removes the joy from upgrading from a 32' to 50'.

TCL model: 50RP620K

[Jodi0611]

I am having the same issue

[FarmerGoon]

Still no fix on this issue bar throwing the TV out the window and buying a new TV or perhaps putting a firestick on a fireTV which defeats the objective of having a fire TV

[RokuCarly · Accepted solution]

Hi @FarmerGoon 

Thank you for posting here at the Roku Community!

We understand that you're having trouble with your TCL Roku TV.  You seem to have done plenty of fantastic troubleshooting at this point.

Contacting your TV manufacturer directly regarding this matter will be highly effective. They will be the best to further assist you with this, as this is a TV hardware issue.

If you need further clarification and assistance, let us know.

All the best,
Carly

[kdbgsv]

It's frustrating to hear about the issues you're experiencing with your TV. Technical glitches can be a real hassle, especially when it comes to streaming services like Netflix and YouTube, which are such popular platforms.
Regarding the color distortion and wireless connection drops, it's strange that they occur despite the TV being near the router. Have you tried reaching out to the manufacturer's support team for assistance? They might be able to provide some troubleshooting steps or insights to resolve these issues.
If you're interested in learning more about YouTube automation or finding solutions to optimize your YouTube experience, you can visit this youtube automation channel. They provide valuable insights and tips on streamlining your YouTube channel.