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banayjanae
Newbie
‎05-08-2023 08:00 PM

Need ip address for Roku tv 32S331???

I need an ip address for Roku Tv 32S331 ? Pleaseeeee 

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renojim
Community Streaming Expert
‎05-08-2023 08:03 PM

Re: Need ip address for Roku tv 32S331???

You're TV doesn't have an IP address until it's connected to your network.  If you're trying to use the app as a remote to get it connected to your network, it's not possible.  You'll need a physical remote for that.

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banayjanae
Newbie
‎05-08-2023 08:04 PM

Re: Need ip address for Roku tv 32S331???

the remote won’t work lol ugh okay thanks 

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RokuNimfa-C
Retired Moderator
‎05-08-2023 08:55 PM

Re: Need ip address for Roku tv 32S331???

Hi @banayjanae, 

Thanks for reaching out to the Roku Community. 

To help you troubleshoot with your Roku remote, we suggest you visit our Support page: How to fix your Roku voice or simple remote that is not working

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

Please let us know if there is anything else we can assist you with.


Regards, 
Nimfa 

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