Discussions

[banayjanae]

I need an ip address for Roku Tv 32S331 ? Pleaseeeee 

[renojim]

You're TV doesn't have an IP address until it's connected to your network.  If you're trying to use the app as a remote to get it connected to your network, it's not possible.  You'll need a physical remote for that.

[banayjanae]

the remote won’t work lol ugh okay thanks 

[RokuNimfa-C]

Hi @banayjanae, 

Thanks for reaching out to the Roku Community. 

To help you troubleshoot with your Roku remote, we suggest you visit our Support page: How to fix your Roku voice or simple remote that is not working

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

Please let us know if there is anything else we can assist you with.


Regards, 
Nimfa