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RDXDEMON
Newbie

My tv got a USB please connect problem ion have a usb in it

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I have a onn Roku tv and it’s saying I need to connect my USB to a power source but I don’t even have a USB in the tv can someone please help me I wanna watch tv but sadly I can’t because this **bleep** message always wanna pop up and it is annoying so can someone please help me

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RokuJechealR
Community Moderator
Community Moderator

Re: My tv got a USB please connect problem ion have a usb in it

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Hi @RDXDEMON,

Thanks for taking your first post to the Roku Community!

We understand you are having trouble with your ONN Roku TV, and we apologize for any inconvenience this may have caused.

If your Roku device gets an error message saying, "This USB device requires more power. Use a power adapter if available," it might be due to an insufficient power supply. This occurs when the USB drive requires more power than the Roku device can provide.

But since there's no USB connected to your TV, it's possible that the TV thought something was detected in the USB port and provided that message box.

For troubleshooting purposes, we recommend restarting your Roku TV from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: My tv got a USB please connect problem ion have a usb in it

Jump to solution

Hi @RDXDEMON,

Thanks for taking your first post to the Roku Community!

We understand you are having trouble with your ONN Roku TV, and we apologize for any inconvenience this may have caused.

If your Roku device gets an error message saying, "This USB device requires more power. Use a power adapter if available," it might be due to an insufficient power supply. This occurs when the USB drive requires more power than the Roku device can provide.

But since there's no USB connected to your TV, it's possible that the TV thought something was detected in the USB port and provided that message box.

For troubleshooting purposes, we recommend restarting your Roku TV from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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