Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuJanadeeK
Community Moderator
Community Moderator

Re: My screen is black with sound help

Jump to solution

Hi Community users!

Thank you for keeping us updated.

We understand that the black screen issues with your Roku TV are persistent; at this point, we would recommend performing a factory reset with your Roku TV by locating the reset button at the back of the TV, pressing and holding it for 10 seconds.

Let us know if this helps.

All the best,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.