Discussions

[bighatch13]

I ordered a pay per view boxing event on the ESPN app yesterday on my brand new Roku tv and I turned my tv off and I when I turned it back on  I couldn’t get back to my pay per view event and my apps and live tv stop working! It’s a brand new tv and the software is updated 

[RokuERey]

Hi @bighatch13,

A warm welcome here in the Roku Community!

We'd like to learn more about this and be of assistance. When you say stop working, are you seeing any error messages, or what kind of playback are you experiencing? Also, have you tried any troubleshooting, and what didn't work?

Tell us more about this so that we'll be able to move forward to the appropriate next step.

Thanks,
Rey