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jarredduq
Channel Surfer

Re: Motion Smoothing Issues on new TCL

9.4 update is still not available for the 75R615, but it's nice to hear that the 9.4 software may fix the issue.

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MassAwesomeOne
Binge Watcher

Re: Motion Smoothing Issues on new TCL

Any guesses on when it will roll out for the 615?

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plantbasedgamer
Binge Watcher

Re: Motion Smoothing Issues on new TCL

@MassAwesomeOne I have the 65R15.

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MassAwesomeOne
Binge Watcher

Re: Motion Smoothing Issues on new TCL

Interesting. I have the same TV and no updates are available as of right now. 

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Re: Motion Smoothing Issues on new TCL

The updates are rolled out over time even within similar / identical models. I'm guessing it's by serial number or build date.

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witchiro
Newbie

Re: Motion Smoothing Issues on new TCL

This problem just started for me this week after unplugging the TV to install a new TV stand. TV had been great for months. Completely unwatchable as soon as I wake from sleep. The super bright light and smoothing gives me motion sickness. Doing a system restart or unplugging the TV only works half the time.  I did a factory reset with Internet and the problem came back the next day.

Have resorted to keeping this "smart" TV dumb and without Internet to prevent the software update after factory reset, and using the Chromecast for all content.

Waiting for a new software update...

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Jegyed1
Channel Surfer

ECO MODE

Not sure how Eco mode turns itself on but when I turn that off most of the smoothing goes away. 

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jarredduq
Channel Surfer

Re: Motion Smoothing Issues on new TCL

9.4 Build 4187-30 just installed on my 75R615.  I'll let you know how it goes....

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jarredduq
Channel Surfer

Re: Motion Smoothing Issues on new TCL

So far so good. I was having to reboot daily before the update. 

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K-LAWN
Channel Surfer

Re: Motion Smoothing Issues on new TCL

I can confirm that the new update fixed a bunch of issues for me. Motion smoothing stays off. And my color setting are actually correct now. Before it was overwriting my movie setting. 

 

Edit: Nevermind, the issue returned. I'm absolutely done with TCL/Roku. Garbage companies. 

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