I recently purchased a TCL-75617. I'm a bit of purist and do not like motion smoothing/frame interpolation when watching films. Despite turning all of these features off, there is still some motion smoothing going on. It's noticeable on certain camera moves. (ie, dollies and pans)
Here are my settings:
ACTION SMOOTHING: OFF
ACTION CLARITY: OFF
LED MOTION CLARITY: OFF
ROKU OS version: 18.104.22.16802
I've also done a system reset (twice) but that did not solve the problem. Is there something I'm missing or is this a software issue with Roku?
Unfortunately I have not. It seems to be more prevalent on the HDR settings. I also tried to turn off the noise reduction settings but it had no affect. I've pretty much shut off all artificial picture settings but there's still some minor motion smoothing.
Ahhh, I see. Thanks for your reply! I was able to get rid of it by watching something through my PS4 on HDMI-1 by enabling Game Mode, but obviously the streaming quality wasn't as good as through the Roku apps, which don't have the Game Mode option. I think I'm going to try buying an Apple TV 4K streaming box, as the quality apparently is very high, but you can enable a Frame Rate Match, which sets the TV's refresh rate to match that of the content, including 24f, which I think will get rid of the slight smoothing. I'll let you know how that goes.
I bought the TV last week and my action smoothing settings do not do anything. I still get soap opera effect after turning it off. Weird thing is once and a while/randomly it does turn off, but my screen looks darker.
Has anyone been able to figure out how to turn off action smoothing. I happens on all my inputs including Nvidia Shield TV 2019.
I am having this on my TCL 55R617 (Costco variant for R617) since a few days. I think this is with the new 9.3 bug. I reached out to Roku but they asked me to reach out to TCL which is frustrating. Any help would be appreciated.