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alionsol1
Newbie

New TCL TV. Same title. Better resolution

Almost 2 years ago, I bought a 55” TCL 4-series Roku tv 4K UDH HDR. It broke so I had to buy a new one. It is the exact same one. Same name. Same size. Same description. But the resolution is so much better than the old. Except it said “NFL” on it. Did TCL Roku improve their picture resolution, because it’s the exact same TV.

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RokuCarly
Community Moderator
Community Moderator

Re: New TCL TV. Same title. Better resolution

Welcome to the Roku Community, @alionsol1!

Thanks for reaching out here. We'd be happy to share further information about this. 

Before we proceed, could you please provide the model number of your TCL Roku TVs? It may be possible that you bought the same brand but a different model number and it's most likely a recent one. 

If you want further clarification about this, you may connect with TCL Support, as they manufacture their own player hardware. 

You may reach them here: TCL Support

Hope this helps.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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