Discussions

[Nextflight]

I've had a few issues the past couple days. On Monday night my TV jumped to the home page in the middle of a TV program and started clicking as if the converter was being used. I couldn't do anything with the converter so I turned it off with TV power button. I changed batteries in the converter. And tried turning the TV on. It did the same thing. I powered off, unplugged and disconnected from my Rogers Ignite. I watched a different TV that night in my bedroom. Tuesday, I replugged and reconnected everything. It worked for a little while and did the same thing again. I unplugged and disconnected again. Today I plugged in the TV but did not connect Rogers. It came on but now I can't get the home page. It is stuck on a Global TV Add App screen and will not move. I powered off again and now it turns on by itself and flashes past the home page to the Global TV screen. It will not move from that screen. I cannot access settings or anything else. Any suggestions?

[renojim · Accepted solution]

Your remote control may have a stuck button or buttons.  Try taking the batteries out of the remote and using the mobile app as a remote.  If the problem goes away, you'll know the remote is the problem.

Roku Mobile App - Free for iOS® or Android™ | Roku