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Yloldbttr
Channel Surfer

MAC address zeros on Roku TV

FYI- Some Wi-Fi networks require you to register your MAC Address before you can join the network.  For example a ROKU ONN Smart TV. However, you will not be able to see what your Smart TV’s MAC Address is until your product has been registered.   I know what you’re thinking….. how do I register my tv without being able to connect to the internet?   You can’t and you also cannot  utilize a persons phone as a hot spot either.   So, you will need to find a network that you can access in order to register your product, and then after that you will be able to acquire the MAC Address of your TV.  

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atc98092
Community Streaming Expert

Re: MAC address zeros on Roku TV

The MAC address is hard coded into the network adapter. Connecting a device to a network will NOT create a MAC address. 

Dan

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Yloldbttr
Channel Surfer

Re: MAC address zeros on Roku TV

The HARD CODED MAC address is not visible to the end user until the device is registered.    

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atc98092
Community Streaming Expert

Re: MAC address zeros on Roku TV

Nonsense. It's visible under the Network panel. Same as with any other device with a network adapter. For devices that have both WiFi and wired connections, there's a different MAC address for each one. 

To quote from the Wiki page:

media access control address (MAC address) is a unique identifier assigned to a network interface controller (NIC) for use as a network address in communications within a network segment

MAC addresses are primarily assigned by device manufacturers, and are therefore often referred to as the burned-in address, or as an Ethernet hardware addresshardware address, or physical address.

The MAC address is unique to each network adapter, although some devices allow spoofing the MAC address. Roku devices are not included in that ability.

EDIT: let me rephrase that. You can't get to the Roku menus until the device is registered, so that is correct you can't see the MAC address until it's registered to the Roku user account. But the MAC address is already there assigned to the device before it's ever connected to the network. If you must have a MAC address to allow a device on a network, then you can use a phone hotspot to complete the registration and then access the MAC address to allow putting it onto a restricted network. 

Dan

Roku Community Streaming Expert

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Yloldbttr
Channel Surfer

Re: MAC address zeros on Roku TV

It’s nonsense if a backing of a tv needs to be removed to display a MAC Address.   It is NOT visible anywhere on the external portion of the TV or box.  

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atc98092
Community Streaming Expert

Re: MAC address zeros on Roku TV


@Yloldbttr wrote:

 It is NOT visible anywhere on the external portion of the TV or box.  


Many networked devices don't have a MAC address visible on the exterior of the device. Roku is not alone in that. I just looked at three different computers I have in this room, and neither of them have the MAC address on the case. I also have three TVs in this room (use them as PC monitors) that have network adapters. None have the MAC address on the outside of the case.

Dan

Roku Community Streaming Expert

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renojim
Community Streaming Expert

Re: MAC address zeros on Roku TV

@Yloldbttr, @atc98092 , you can get the MAC address by going to the "Private network" or "Scan again" options.

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