Discussions

[DebOB]

I want to change the Hulu account used in Roku. I don't find how to do that. In other words, when I click on the Hulu channel, I want it to go to a different Hulu account than it does today. How do I do that? Thanks.

[RokuTakashi]

Hi @DebOB,

Thanks for posting here in the Roku Community!

We hear that you would like to change a subscribed account from Hulu. You can reach out to Hulu support directly and inquire further about your concern.

Thanks,

Kash

[DebOB]

The subscription was NOT ordered through Roku. I need to know how to change the login credentials that are stored with Roku. 

Thanks, Deb

[RokuEuniceL · Accepted solution]

Hi @DebOB,

Thanks for updating us here in the Roku Community!

We're happy to help you with your problem with changing the Hulu login credentials that are stored on your Roku device. Please try to log out or sign out of your Hulu account by clicking your Profile found on the upper left to switch users. You can also try to remove and re-add the channel so you can sign in again using your new credentials.

Let us know if it works.

Best regards,

Eunice

[DebOB]

I first tried remove the channel and re-adding the channel. That didn't help me because it still used the old login credentials. I then tried clicking on the Profile, selected Settings, and Logout. Then I could login with the new credentials. Success! Thanks!