Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Gmcqueen
Level 7

Live TV guide causing problems.

Roku installed their live TV guide/app without asking and it has been nothing but trouble. 

I have to start, then restart the app, otherwise it opens to the last live channel I watched and won't let me change channels.

Navigation is slow and clunky.

Can I uninstall this guide and go back to the antenna TV app that I used for years without any problems?

0 Kudos
2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Live TV guide causing problems.

@Gmcqueen

Thanks for the post.

Can you please specify the issue you are experiencing? What are the exact steps to reproduce the issue you are experiencing? In addition, can you provide screenshots of what you are seeing on screen so we can better understand the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Gmcqueen
Level 7

Re: Live TV guide causing problems.

The Live TV Widget was installed on my TV overnight. When I went into the app, i could navigate to a channel, but everything would freeze - could not change channels or anything - it would only beep. I had to go back to the Home Screen and back into Live TV and could navigate for a minute, but it freezes again.

I tried going back to Antenna TV, but this didn't help aside from eliminating streaming channels from the list that I have to navigate.

I tried unplugging the set - this did nothing.

There is nothing to screen shot - no error messages or anything. Just the last channel I navigated to.

0 Kudos