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Bodge23
Channel Surfer

Live TV Channels Missing Again

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This keeps on happening after contacting customer services. It gets sorted only for the same issue to keep happening.

Please sort this issue out once and for all I've had no live TV channels for a week after coming home from holiday.

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RokuJechealR
Community Moderator
Community Moderator

Re: Live TV Channels Missing Again

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Hi @Bodge23,

Greetings from the Roku Community!

We understand that you are still having issues with the missing LiveTV channels.

In this case, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Live TV Channels Missing Again

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Hi @Bodge23,

Greetings from the Roku Community!

We understand that you are still having issues with the missing LiveTV channels.

In this case, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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