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Lkgkrueger
Newbie

Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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The keypad on My TCL Roku TV doesn’t have a caps button, symbols button or up down arrow. 

1 Solution

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RokuDanny-R
Retired Moderator

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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@Lkgkrueger

Thanks for the post.

When using the keyboard on screen, there should be an option to capitalize letters or switch to numbers/symbols.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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5 REPLIES 5
RokuDanny-R
Retired Moderator

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

Jump to solution

@Lkgkrueger

Thanks for the post.

When using the keyboard on screen, there should be an option to capitalize letters or switch to numbers/symbols.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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jrichard
Newbie

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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There are not, just lower case letters, numbers, trash,space and back. No option for anything else. 

AvsGunnar
Community Streaming Expert

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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@jrichard 

It won't have these symbols in the various Search boxes. (Roku Search, Tubi Search, Pluto Search, etc)

These options of uppercase, special symbols, etc should appear in various Channel/apps boxes that require them though. (like when you connect to a network to enter password, entering passwords for subscriptions, etc.)

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Cinthia800
Newbie

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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I have a Roku TV with remote control. I am unable to enter password that contains a letter. There is no arrow up on the keyboard or the remote. The remote does not have voice. Hovering over the letter does not do anything pushing the Asterix does nothing. Please help 

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renojim
Community Streaming Expert

Re: Keypad on Roku TV doesn’t have caps or symbols or arrow up & down button

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@Cinthia800, what app are you using?  Can you post a picture?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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