Discussions

[Larry-K]

I don't have or want Live TV Pause.  I do not have a flash drive plugged in to my 50" TCL ROKU TV.  I am using the official ROKU app from the Google Play Store because it offers the bluetooth private listening.  But something/somewhere is triggering the 'Setup Live TV Pause' message to appear during an alarm or incoming/outgoing phone call.  I've uninstalled/installed the app and scoured all the settings, but I must be overlooking something that is triggering this message.  Of course I hit 'cancel' and it goes away...only to return.  Not the end of the world, but still annoying.  All advice appreciated.

[RokuJohnB]

Hi @Larry-K,

Greetings from the Roku Community!

We want to investigate your problem with the Live TV pause further. Can you please provide the following information?

• Could you share with us a video clip or photo?
• When did the issue start?
• Is the issue happening on all contents/channels or is this isolated to 1 content/channel? (Specify)

We look forward to hearing from you soon.

Thanks,
The Roku Community Team