Discussions

[Wolf29]

I started hearing a ticking noise coming from my hisense roku 65 inch tv. It happens when its turned off or when it's turned on. How can I stop it??

[RokuJechealR]

Hi @Wolf29,

We appreciate your first post to the Roku Community!

Thanks for bringing this to our attention. It is about the behavior you've experienced with your Hisense Roku TV, in which you hear a ticking noise.

For troubleshooting purposes, we recommend restarting your Roku device from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

[Wolf29]

Thank u so much for your quick reply! I followed the steps exactly as you mentioned to do, but it did not stop ticking at all. It continued ticking even while it was restarting. I then thought of something. I tried unplugging it. I left it unplugged for about 20 seconds. It continued ticking the entire time. Sigh

[RokuJechealR · Accepted solution]

Thanks for your response, @Wolf29.

We're sorry to hear that the issue persists after taking the steps we provide. To help resolve the problem, we recommend performing a Factory Reset on your Roku TV may resolve the issue you are experiencing.

You can follow the steps below to perform a factory reset from the Roku device settings:

1. Press the Home button on your Roku remote.
2. Scroll up or down and select Settings.
3. Select System
4. Select Advanced system settings.
5. Select Factory reset
6. Select Factory, reset everything, and follow the on-screen instructions.

You may also use the physical button on your Roku TV. It is located on the back or bottom of your device, and the physical Reset button is either tactile or has a pinhole design that requires a straightened paper clip. It will appear similar to one of the following:

Once you locate the Reset button and your Roku device is powered on, press and hold the button firmly for about 10 seconds. When the factory reset is complete, an indicator light or status LED will blink rapidly on most Roku devices.

After a successful factory reset, your Roku device will restart in the same state as a factory-new device.

For more detailed information, visit our Support article on Factory resetting a Roku streaming device.

Please keep us posted on what you find out.

All the best,
Chel