Discussions

[Austinjc90]

Yes the same exact thing keeps happening to me and it’s so weird. Everything is fine then around midnight when I click on an app the screen just goes black. I can still hear the sound but no picture. Turn the tv on and off it comes back on. Click on something and it goes dark again. Doesn’t start working again until the next morning 

[RokuCarly]

Hi @Austinjc90 

A warm welcome here at the Roku Community!

We appreciate you reaching us regarding your issues with having no picture but can still hear a sound. No worries, we're here to find you the best resolution.

Try to unplug your TV for 10-15 minutes then plug it back in to see if the issue still persists.

Let us know how it goes and we'd be more than willing to continue assisting you with this.

All the best,
Carly