Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jaburl5491
Newbie

Horizontal stripe across screen

Jump to solution

TV screen has a horizontal stripe across screen

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: Horizontal stripe across screen

Jump to solution

Hi @jaburl5491,

Greetings from the Roku Community!

We see that you're having an issue with your Roku TV regarding horizontal lines on your screen, and we appreciate you letting us know about this. This seems like a hardware-related issue that can be caused by loose or damaged connections. Loose or faulty display connections are often the culprits of horizontal screen lines.

Your Roku TV manufacturer can best assist you in this matter. If your TV brand is TCL, Hisense, Westinghouse, etc., kindly be advised on how to contact your TV manufacturer at Contacting Support for Your Roku TV.

Additionally, if you're having issues with a Roku-branded TV manufactured directly by Roku, please keep us posted, and we'll assist you accordingly.

Best,
The Roku Community Team

John
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Horizontal stripe across screen

Jump to solution

Hi @jaburl5491,

Greetings from the Roku Community!

We see that you're having an issue with your Roku TV regarding horizontal lines on your screen, and we appreciate you letting us know about this. This seems like a hardware-related issue that can be caused by loose or damaged connections. Loose or faulty display connections are often the culprits of horizontal screen lines.

Your Roku TV manufacturer can best assist you in this matter. If your TV brand is TCL, Hisense, Westinghouse, etc., kindly be advised on how to contact your TV manufacturer at Contacting Support for Your Roku TV.

Additionally, if you're having issues with a Roku-branded TV manufactured directly by Roku, please keep us posted, and we'll assist you accordingly.

Best,
The Roku Community Team

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.