A warm welcome to the Roku Community, @Tina1968!
Thank you for sharing your concern about what you are currently seeing on your screen right now. We'd be happy to help you contact the right support.
If you are experiencing issues with your Hisense Roku TV, we highly recommend contacting Hisense Support. Hisense manufactures its own player hardware, and its support team is best equipped to assist you with any troubleshooting or technical issues you may be encountering.
You may reach them here: Hisense Support
I hope you find this information helpful.
Best regards,
Carly
Carly Y.
Roku Community Moderator
