Discussions

[fenflame]

Model: G204X
S/N X01900DTRG3F
Software Version 14.0.4 build 12221-CH
GC Version: 12.4.17
Tracker ID: 3F-425-952

[fenflame]

Model: G204X
S/N X0190067TDDJ
Software Version 14.0.4 build 12221-CH
GC Version: 12.4.17
Tracker ID: DJ-425-958

[fenflame]

Model: G204X
S/N X019000PUMEC
Software Version 14.0.4 build 12221-CH
GC Version: 12.5.25
Tracker ID: EC-425-961

[AdmiralJaden]

Model: G217X

Serial: X0190086S959

Software version: 14.0.4 build 12221-CH

GC Version: 12.4.17

ID: 59-425-988

[RokuCarly]

Hi, @fenflame @AdmiralJaden.

Greetings from the Roku Community!

We're grateful for the details you have provided. We can assure you that those are already been forwarded to our relevant team to be included in the process of investigation. 

We'll make sure to keep the Community posted if there are any updates regarding this case. 

Best regards,
Carly