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tomsutera
Reel Rookie

Hisense Roku 65r6E1 stuck on boot loop cycle

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Has anyone found a sure fire solution to the stuck on boot loop cycle in the Hisense Roku 65" TV. Have tried all of the restarting, resetting. Changed the power board and the main board, still doing the same thing.

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RokuJohnB
Community Moderator
Community Moderator

Re: Hisense Roku 65r6E1 stuck on boot loop cycle

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Hi @tomsutera,

Welcome to the Roku Community!

If you are still unable to resolve the issue you are seeing, we advise that you contact your TV manufacturer directly to report it and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for its products running the Roku OS.

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

We hope this helps!

Thanks,
John

John
Roku Community Moderator

View solution in original post

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RokuJohnB
Community Moderator
Community Moderator

Re: Hisense Roku 65r6E1 stuck on boot loop cycle

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Hi @tomsutera,

Welcome to the Roku Community!

If you are still unable to resolve the issue you are seeing, we advise that you contact your TV manufacturer directly to report it and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for its products running the Roku OS.

For a list of Roku TV manufacturer's contact information, visit our Community post here: Contacting Support for Your Roku TV

We hope this helps!

Thanks,
John

John
Roku Community Moderator
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tomsutera
Reel Rookie

Re: Hisense Roku 65r6E1 stuck on boot loop cycle

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Have had several conversations with support. Their reply is always we can send a technician to check things out. I have seen this problem mentioned hundreds of times, the tv is now over 5 years years old, I am not interested is paying for a service call. Was hoping there was a do it myself fix. Hate to throw away this tv, but like I said, I have been looking for answers for 2 years already. Thanks

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renojim
Community Streaming Expert

Re: Hisense Roku 65r6E1 stuck on boot loop cycle

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@tomsutera, it's most likely a hardware failure, so your only option is to start replacing circuit boards.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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