Discussions

[MET2023]

Hi Koriza, I’m having the exact same trouble with my tv not turning on. Could you also check my serial number for any resolutions? My S/N is: 65G2018CKH02754. There’s a bar code and the date May 23, 2020. 
As I mentioned in an earlier post, I’ve tried everything, and there is no power button under, on or behind the tv. Nothing. Any thoughts much appreciated! 

[RokuKariza-D]

Hi @MET2023 

Thanks for posting here in the Community!

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,
Kariza