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mark41
Level 7

High pitch noise only i seem to hear

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brand new roku phillip tv making a high pitch buzzing sound that only i seem to hear. I asked my parents if they could hear and they said no, so im confused is there a problem with me or the tv

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RokuLianna
Roku Employee
Roku Employee

Re: High pitch noise only i seem to hear

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Hi @mark41

Welcome to the Roku Community!

Have you tried contacting the TV manufacturer - Philips to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

You can contact them here: Philips Support or call them at 1-866-309-5962.

Please keep us posted on what you find out.


Warm Regards,
Lianna

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renojim
Community Streaming Expert

Re: High pitch noise only i seem to hear

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The older people get the less they can hear high frequencies.  The noise is probably outside of their frequency range.  If it's brand new I would consider returning it.

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Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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RokuLianna
Roku Employee
Roku Employee

Re: High pitch noise only i seem to hear

Jump to solution

Hi @mark41

Welcome to the Roku Community!

Have you tried contacting the TV manufacturer - Philips to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. They'll be the best ones to help regarding your issue.

You can contact them here: Philips Support or call them at 1-866-309-5962.

Please keep us posted on what you find out.


Warm Regards,
Lianna

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