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mazar23
Newbie
‎11-12-2022 08:53 AM

Help with Roku black screen

my TCL Roku Tv just stopped working the other day and im not sure why. i tried going into the roku channel app and it didn't load so i went home and tried again. i then went home again and it went black. i unplugged it and reset it and it still doesn't work. the tv is on but the screen is black. i need some tips on how to fix this. debating on returning it but i bought this one to replace my old tv so i really don't want to.

10.0.0.0.1 192.168.1.254
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renojim
Community Streaming Expert
‎11-12-2022 05:52 PM

Re: Help with Roku black screen

A black/blank screen is often a hardware failure.  If you shine a bright light on the screen can you see anything?

This is really a TCL issue and not a Roku issue.

Where can I get support for my Roku TV™? | Official Roku Support

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Help others find this answer and click "Accept as Solution."
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