Discussions

[Vmayo90]

Is there a fix yet to this bug/glitch that’s switching from regular audio to headphone mode on tv? I’ve factory reset my tv countless times to get rid of the headphone mode. People suggested to download the Roku app and toggle the headphone icon on then off on the remote to get the regular audio back, but it doesn’t always work. It’s just ridiculous at this point 

[RokuJanadeeK · Accepted solution]

Hi @Vmayo90,

We appreciate your post!

We understand that you're having issues with your device. It seems like the issue has been persistent even after taking the troubleshooting steps provided. We recommend that you contact your TV manufacturer. In this case, there's likely an issue with that TV that needs to be addressed with their help.

For a list of Roku TV manufacturer's contact information, visit our community post here: Contacting Support for Your Roku TV.

Let us know if you have further inquiries.

All the best,
Janadee