Hi @Slm3,
Thanks for bringing this to our attention.
We'd like to look into this with a few more details, could you elaborate more on the issue?
- When did the issue start to occur?
- What specific Roku device is affected?
- Are there any error messages?
- Could you send us a photo of the issue?
With more details, we'll be able to provide you with an accurate resolution. Keep us posted.
Regards,
Janadee
Nadee K.
Roku Community Moderator