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Babyjen
Newbie

Factory Reset Onn Roku tv not working

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my Onn Roku TV is less than 2 years old and all of a sudden a red screen appeared, tried the factory reset button on the back now all I’m seeing is a black screen. The Onn logo never appeared after pushing the reset button on the back of the tv…What can I do?

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RokuJohnB
Community Moderator
Community Moderator

Re: Factory Reset Onn Roku tv not working

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Hi @Babyjen,

Greetings from the Roku Community!

We suggest that you contact Onn Roku TV support to report the issue and get help. In this case, there's likely an issue with that specific TV that needs to be addressed with an update from them.

Please let us know if there is anything else we can do to help you.

Kind regards,
The Roku Community Team

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Factory Reset Onn Roku tv not working

Jump to solution

Hi @Babyjen,

Greetings from the Roku Community!

We suggest that you contact Onn Roku TV support to report the issue and get help. In this case, there's likely an issue with that specific TV that needs to be addressed with an update from them.

Please let us know if there is anything else we can do to help you.

Kind regards,
The Roku Community Team

John
Roku Community Moderator
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