Hi @SHIPPJJ,
Warm greetings from the Roku Community!
We will be more than happy to assist you further. Please follow the steps below:
- Press the Home button on your Roku remote.
- Scroll down and select Settings.
- Select Accessibility.
- Scroll down to Screen Reader.
- Select off.
If the problem still persists, please let us know.
Best regards,
John
John
Roku Community Moderator