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Sasquatch2
Newbie
‎12-20-2022 02:51 PM

Connecting…this might take a while screen doesn’t go away

My Philips Roku tv has been stuck in the setup menu after i entered my internet password and is stuck on the “connecting…this will take a minute“ screen for two days I’ve tried resetting it and it still is stuck on it as well as moving it closer to my router and still nothing

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2 REPLIES 2
renojim
Community Streaming Expert
‎12-20-2022 09:10 PM

Re: Connecting…this might take a while screen doesn’t go away

If you can, try connecting to your phone's hotspot to get through the initial setup.

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Ominous_Sword
Channel Surfer
‎05-15-2024 11:44 AM

Re: Connecting…this might take a while screen doesn’t go away

Hello,

If you are able you can connect the TV physically to a router on your internal network, turn off the TV, I unplugged mine for a few seconds, then turn the TV back on so that it utilizes the physical ethernet connection.  Then you can either reconfigure your wireless or factory reset as needed.  The Factory reset on the back of the TV did not work on my TV.

Cheers,

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